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Resolve settings

Email reminders that respect your time.

Choose which case updates may reach your sign-in email. Resolve never includes evidence, message drafts, or sensitive case details in an email.

Back to cases

Messages go only to the email on your Money in Reach account. You can turn them off at any time.

You previously confirmed the current reminder disclosure. Turn off Email reminders at any time.

Timing

Dates are interpreted in your selected time zone.

We use this only to schedule reminders at sensible local times.

Reminder categories

What should Resolve remind you about?

Email only the categories that are useful to you. In-app reminders remain available in your dashboard.

Create a draft case by email

An optional shortcut for evidence already in your inbox.

Before you turn this on:

  • Resolve creates a private draft only. It does not automatically generate an AI plan.
  • Nothing is sent to a company, merchant, or outside complaint channel.
  • Mail from an unverified address cannot create a case. Unsupported or unauthenticated mail is forwarded to support for review.
  • Do not email full card or account numbers, Social Security numbers, passwords, PINs, medical records, or identification.

You previously confirmed these limits. Turn off the setting above at any time to stop inbound case creation.

Cancel

Turn off all Resolve emails?

You will still see reminders in Resolve, but you will no longer receive case reminder emails.

Delivery status

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Private by design

Emails use a general reminder and a secure link back to Resolve. They do not include uploaded documents, pasted messages, disputed amounts, or company responses.

You stay in control

Resolve never contacts a company or sends a case draft for you. Email reminders only prompt you to review the next step.

Resolve email preferences

Turn off Resolve email reminders?

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Keep reminders on

This changes email delivery only. Your cases and in-app reminders are not deleted.

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